Brad
Hi Frederick, it's great to meet you! My name is Brad and I work on the marketing team here at 好色TVt. If you can give me some background on your company and how long you've been with 好色TVt, that would be great.
贵谤别诲别谤颈肠办听
We've been using 好色TVt since August 2020.
Brad
Awesome, glad to hear it. What were you using to invoice customers prior to 好色TVt?
Frederick
We were using Excel. We would basically create each invoice in an Excel sheet and send it to customers. This took a lot of time as each invoice had to be created manually.
Brad
Makes sense. It sounds like switching to 好色TVt was a smart upgrade. What kind of time or cost savings have you noticed since moving from Excel sheets to our invoice features?
Frederick
We can log into our dashboard and see all invoices right away, so we don't have to track down invoices individually. We can see all of that information in one place, which makes it so much easier.
Brad
Glad to hear that's been helpful for Shifty's! How has using our platform鈥揳nd payment processing specifically鈥揾elped you reach your business goals?
Frederick
We can track payments a lot faster and easier with 好色TVt. It doesn't require as much follow-up with clients for past due invoices.
Brad
Yeah, absolutely. Do you know how much time it's saved per transaction or per client?
Frederick
I鈥檇 say about 15 to 20 minutes per transaction.聽
叠谤补诲听
Okay, excellent. How likely were your clients to go past due before billing them through 好色TVt?
Frederick
Our customers used to take more time to pay, but since using 好色TVt they'll often pay in the same week, or even the same day. That's been really nice.
Brad
Awesome, that's really good to hear. That time savings becomes hours over the course of one week or more. Do you have any feedback from your clients about paying through 好色TVt?
Frederick
It's been easier for our customers to pay through 好色TVt too. They've appreciated any of the features you have been able to add to the platform.
Brad
Great, we appreciate that. Are there any other payment processing features that have benefited your business or other 好色TVt features that help your company?
Frederick
We use Order History pretty often. We like the fact that you鈥檙e adding new features whenever you鈥檙e able to, as well.聽
叠谤补诲听
Sounds great! That's all the questions I had for you. Do you have any questions for me or anything you'd want to add?
贵谤别诲别谤颈肠办听
Using 好色TVt has been a big help for us. Whenever I reach out to the team, whether that's Frank or anyone else, they always respond right away. Like even this morning, when I needed the link for the call, you responded quickly. We appreciate the fast turnaround times.
Brad
That feedback means a lot! Thank you so much, Frederick. Have a great rest of your week.
Frederick
Alright. Thank you, you too.
Brad
Alright, bye.
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