There are many factors to consider when opening a restaurant. I recently had the pleasure of speaking with Founder & Chief Executive of Bureau Advisors, Jared Lewis. Jared鈥檚 consultancy firm works with clients in food service and hospitality, both independent and multi-unit.
Over the last 10 years, there鈥檚 been a tremendous interest in opening a restaurant from people with little to no experience in the food business. Individuals who consider themselves 鈥渇oodies鈥 have a lot of creative ideas that present new challenges. Jared specializes in helping these people who are in the pre-funding stage to achieve their goals and informs them operationally on what's necessary to be successful.
Here are the top 5 important elements to think about when opening a restaurant and some expert advice restauranteurs can use to be successful.

1. Create a sound business plan to attract investors
Bank financing for an independent, unproven concept is almost inaccessible. 聽鈥淢ost of the time, in NY anyway and really anywhere with independent ventures it鈥檚 mostly 'Angel'聽Whether they are friends and family or 2nd and 3rd-degree investors. Part of what you sell to an angel investor is accessibility and fun. 聽In exchange, hopefully, you鈥檒l make your money back, but you鈥檒l always have a reservation or a place to take clients.鈥 Non-monetary motivations work for someone who has a spare 100K to spend in NY, particularly in finance. Consider doing a ideas and to find out information about competitors and your local market. Within your business plan, you should consider creating a website, and don't forget to create a privacy policy. Your business plan should cover white label vs. private label intentions.
2. Choosing a harmonic design concept
You shouldn鈥檛 make design decisions without professional guidance. While aesthetics are critical when planning a restaurant, it's important to keep in mind that decisions should align with financial goals and realities first and foremost. 鈥淚f you go to Per Se, you鈥檙e going to have plenty of room, people aren't on top one another because expectations are higher. 聽It's important as a business owner to know your price value equation what you're trying to accomplish.鈥 聽Incredibly impactful advice, especially when you look at multi-unit operations.
3. Technology Optimization
Spend more money on accounting and have an understanding of your business performance metrics. If a trusted waiter is entering bills or writing checks, you鈥檙e not going to have actionable information for a better performing business. 鈥淚nventory management and investing in the right kind of tools can make a huge difference. It鈥檚 about staying in business, so financial management has to be a focus.鈥 聽With razor-thin margins, waste reduction can also attribute to the financial impact.
4. Choosing a realistic location
鈥淎 lot of people get into leases that they will never be able to afford. 聽That can鈥檛 be an afterthought, you can鈥檛 fall in love with a space because it feels right.鈥 聽Benchmark what expenses should be as a function of revenue. Rent occupancy cost in NYC should be 8-10% of your budget. 聽Also think about foot traffic, if you have a destination location like Gowanus, Brooklyn it may be cheaper to lease. The money you save in occupancy you may need to spend on marketing to promote your business. It can also keep you from becoming part of the high statistics.

5. Staffing bench-strength
People are less reliable than you expect them to be. A 鈥淕eneral rule of opening a new place: you should over-staff聽in the beginning until you know when people are invested.鈥 聽Often times, working in a restaurant is subsidizing other careers. Develop staff schedules around that, and a policy to deal with unpredictability. Employers shouldn鈥檛 treat their staff like placeholders. If you value employee goals outside of work they鈥檒l be more motivated to perform well. 聽